Privacy Policy
Last updated: July 21, 2026
Timber Hill Inc. ("Timber Hill," "we," "us") operates timberhillinc.com. This page explains what information we collect from visitors and customers, how we use it, and who we share it with.
Information You Provide
When you submit our Request Service form, we collect the information you enter: your name, phone number, address or town, a description of the job, and any photo you choose to attach. We use this information only to respond to your request, provide an estimate, and schedule or complete the work.
Form submissions are processed through Formspree, a third-party form service. Formspree receives the information you submit in order to deliver it to us. Their handling of that data is governed by Formspree's own privacy policy.
Emergency and Insurance Jobs
For storm cleanup and emergency jobs billed directly to insurance, we may share job details, photos, and documentation with your insurance company or its representatives as part of the claims and billing process. We share this only as needed to process the claim on your behalf.
Analytics
We use Google Analytics to understand how visitors use this site, such as which pages are viewed and how visitors found us. Google Analytics uses cookies and collects information like your approximate location, device type, and browsing behavior on this site. This data is aggregated and does not include the information you submit through our service form. You can opt out of Google Analytics tracking using Google's browser add-on.
How We Use Information
- To respond to service requests and provide estimates
- To schedule, perform, and follow up on work
- To bill insurance companies directly for emergency work, when applicable
- To improve the site based on how visitors use it
We do not sell your information, and we do not share it with third parties for their own marketing purposes.
Data Retention
We keep service request information for as long as needed to complete the job, handle any insurance claim, and maintain basic business records afterward.
Your Choices
You can ask us to delete information you've submitted, unless we need to keep it for an active job, an insurance claim, or a legal or accounting requirement. Contact us using the details below to make a request.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised "last updated" date.
Contact Us
Questions about this policy or your information? Reach us at (541) 219-1354 or tyler@timberhillinc.com.